Testimonials

Joellen- Rohnert Park

Pug feverCharlotte and her team are fantastic!  I have 4 pugs and all have some type of special need which they handle without even blinking an eye. You won’t go wrong if you need someone to care for your pets as if they are their own.  From our very 1st home visit to find out what my needs were, I knew I had made the right decision.

I have used them several times over the last year but particularly twice in the month of November; once for 8 days and again a week later for another 5 days.  During this time, they willingly took on extra duties from making extra stops during realty house showing events while my house was on the market to emergency vet care when one of my pugs was having labored breathing.  Due to their quick response, I am pretty sure they saved her life.  I LOVE these folks and they LOVE my babies.

While i am away, I get daily text with wonderful pictures letting me know how things are going and keeping me up to date on any important news.  It helps me feel like I am part of their day.  Having the option of having someone come to my home and stay with my 4 pugs was the answer to my prayers.  My pugs get to sleep in their regular beds and have all their comforting surroundings and familiar activities. Charlotte and her team do all they can to ensure my pugs schedules don’t get interrupted which is a really good thing for my babies.  THANK YOU Affinity Pet Services!  you are the best!

 

Bill & Carol, former Santa Rosa residents

Dear Charlotte, Jennifer and Heather,

We will never forget Affinity Pet Services. Tiger and Simba, our two Bengals, actually thrived under your loving care. Affinity doesn’t just care for pets physically.  You literally “make their day”, while we are away, with games and stimulating playtime. Our cats enjoyed time you spent with them.  Of note is the way you brought out our shy Simba and made him more outgoing and friendly. Affinity Pet Services is unique because of the exceptionally talented owner and the wonderful caring people who work with her.  Santa Rosa is fortunate to have such a rare service available for pet owners. We feel blessed to have had Affinity care for our cats for several years.  We have moved to Florida and there is no such service offered in our area.  Many thanks for giving us such peace of mind when we were away from our Bengals.  We relaxed knowing they were in such excellent caring hands.

 

Dyanne – Santa Rosa hotel guest, visiting from Santa Ana

hotelAffinity Pet Services is A+++. Charlotte is amazing–truly a dog whisperer!  We were in Santa Rosa to attend a wedding and were concerned about leaving our precious dogs with a sitter.  Our dogs loved Charlotte immediately!  She is kind, loving, professional and extremely conscientious–perfect!  Knowing we were nervous about leaving our fuzzy kids, she texted us & sent a couple of photos so we would know all was well so we could enjoy the wedding.  You will not find a better caretaker for your pets.  I have already recommended her to my friends.

Cynthia – Guerneville

“Affinity Pet Services is the creme de la creme of pet boarding in Sonoma County. The business is run on the highest professional level. Nothing is left to chance. Every aspect of your pet’s welfare and your/their legal commitments are thoroughly covered, which is extremely comforting. Nothing is left to chance with a pseudo laid back attitude. Then, there’s Charlotte (the owner) and Heather (who boarded our hound for 4 weeks while we were out of the country). Charlotte is the one who dotted all the “I”s and crossed all the “T”s covering every single aspect of the contract. Her concern for you and your pet’s stay with them is real and she really goes out of her way to make sure you’re happy with their services.  Heather welcomed our somewhat timid dog into her home and with her warmth and sense of humor smoothed both our dog’s fears and our concern that our dog would not be put into a too stressful situation while we were gone. Our dog made friends with Heather and her household of other dogs who were coming and going. We also made friends with Heather. She kept us informed via email and pics of our dog’s stay there. When we returned our dog had actually blossomed into a more relaxed and flexible girl. I think absence made her heart grow fonder, too.  I can’t say enough good things about Affinity Pet Services and as a person with some experience in modern (progressive) dog psychology and training via some work in assistance dog training I would not hesitate for an instant to recommend their services.”

Sydney-Windsor

“I highly recommend Charlotte or any of her associates at Affinity Pet Services. She consistently provides personalized and highly professional pet sitting services, including occasionally administering medications. My husband and I like to travel, but we cannot unless I’m confident my four kitties will be well taken care of.”

Darcie – Santa Rosa

“Charlotte and her wonderful staff (Jennifer) having been caring for my dog Jack for many years. Their genuine caring for the animals in their charge along with their promptness, flexibility and willingness to go the extra mile is something I truly am so grateful for.  Jack loves Jennifer and looks forward to seeing her for his walks and when he is really lucky an overnight stay. The fact that Charlotte and Jennifer are both involved in community volunteer programs is just icing on the cake. I consider myself very lucky to have found Charlotte and her wonderful service. What a gem!”

Carlos R – Santa Rosa

“Best EVER! So glad to discover this. Nothing is more beautiful than coming home from a long day at work, to a happy…yet…SLEEPY puppy! Play-date time with Affinity Pet Services has been such a blessing for my baby and me!!  From dog walking to play-dates, time can be limiting. It is nice to know there is a business in town that not only CARES but will take the time to make your pet feel pampered!! I LOVE IT! I  would recommend this company to anyone with pets. Worth every penny!!!”

Kathy – Half Moon Bay

“I can tell you, from my experience with Affinity Pet Services, they are not your ordinary pet sitters.  When I lived in Santa Rosa, Affinity was my pet sitting service.  I had to go back east for several weeks when my Mother passed away and an unexpected event took place.

On the day I was to fly back to CA, a pipe broke during the night in the ceiling of the apartment I was renting at the time.  When Charlotte arrived in the morning, almost my entire apartment was flooded.  Charlotte immediately took action, whisked my 2 little dogs to safety, and called 911 for help when she was unable to reach the apartment management.  She stayed for hours as the fire department came in to shut off the water and assess the situation.  Charlotte moved my furniture, put my belongings on top of my bed and other higher ground.  She went completely above and beyond what I believe anyone else would have done.

Thankfully, because Affinity has multiple pet sitters on staff, they were able to take care of the other clients whom Charlotte had normally scheduled that morning (another big plus about this company!).  And although the apartment was a disaster (that’s what happens when you have a flood), when I arrived home late that night, my 2 little ones were waiting for me safely in the only room that was still dry.  Charlotte had kept them with her all day but knew how much it was going to mean to me to have my boys waiting for me after that sad trip.  As I write this, it still brings tears to my eyes of the incredible, compassionate care I received from Affinity Pet Services.  I will always be grateful for this kindness.  I recommend Affinity Pet Sitting with all my heart.  You are putting your pets into the best care available.  You and your pets will be pleased.”

Kiska I –Novato

“Affinity Pet Services is top-notch.  I’ve had many great pet sitters and they take the cake when it comes to client communication, care for special needs animals while still being affordable.”

Jill F – Santa Rosa

“Charlotte and Greg are without a doubt two of the nicest people I have ever met in my life (and that is no exaggeration). Their love for dogs is apparent the minute you meet them and see them interact with your pets. I have two dogs, one of whom is fearful, and both Charlotte and Greg have helped him come out of his shell to be more trusting and more confident. There has been a marked improvement with him in regards to both people and dogs, especially while on walks. We recently had Greg take care of our dogs while we were on vacation and I can truly say I didn’t worry about them for a second because I knew that Greg would care for them as if they were his own. We are very thankful for all that they do for us!”